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Frequently Asked Questions

Browse our services, add to cart, select your date and time slot, enter your address, and pay securely via Razorpay. You'll get an SMS + email confirmation instantly.
We currently serve Kalburgi (Kalaburagi), Gulbarga, and Bidar districts in Karnataka. Enter your pincode at checkout to confirm serviceability.
All technicians go through a registration process with ID verification (Aadhar, PAN), skill assessment, and admin approval before being allowed on the platform. Their profile is visible to you before the service.
After booking, you receive a 6-digit OTP via SMS and email. Share this OTP with the technician ONLY after the service is completed to your full satisfaction. This confirms job completion.
Yes. Cancellations 24+ hours before the booking date get a full refund. 2–24 hours: 50% refund. Less than 2 hours: no refund. Contact us via WhatsApp or email.
We accept UPI, credit/debit cards, net banking, and digital wallets via Razorpay. All payments are secured with 256-bit SSL encryption.
Log in to your account → My Orders → click on your order to see real-time status updates.
If our technician is unable to attend, we will notify you immediately and process a full refund within 5–7 business days.
Yes. The technician will give you a written estimate for extra work. You must approve it before work begins. Extra work charges are added to your account for admin invoicing.
WhatsApp or call 9901336368 (9 AM–8 PM IST), email info@sddhomeservices.com, or use the Contact page.